Saudi Quality Mark (SQM)

Voluntary, until a tender asks for it

Nothing obliges most exporters to hold the Saudi Quality Mark, and it clears no shipment that SABER has not already cleared. What it does is answer a question buyers keep asking — whether the factory behind the product can keep producing it to the standard — and in construction, electrical and public procurement that question decides the order.

An assessor with a clipboard observing a production line on a factory floor

Send to scope a licence:

  • Product & standard
  • Production site
  • Existing type tests
Assess My Quality Mark Route

Six things the mark actually is

Worth settling before an application is prepared, because half of them decide whether an application makes sense at all.

A quality licence, not an entry permit

The Saudi Quality Mark is granted by SASO to a factory for a named product, and it signals sustained conformity over time. It does not clear customs — SABER does that, and it does it separately.

The factory is assessed, not only the product

Type testing establishes that the product meets the Saudi standard. A quality system assessment establishes that the factory can keep producing it that way after the samples have gone.

It is a licence with surveillance

Granted for a period, maintained by periodic audits and market sampling, and withdrawable. Unlike a test report, it is something you go on living up to.

Voluntary, and buyers treat it otherwise

Almost nothing obliges an exporter to hold it. Saudi distributors, retail buyers and public tenders increasingly ask for it anyway, which is the actual reason to have one.

One mark, one product, one site

The licence names the product, the standard and the production site. A second factory making the identical item needs its own assessment and its own licence.

A longer clock than SABER

Assessment scheduling, type testing and the licence decision run in months rather than weeks. Treat it as a commercial investment, never as a fix for a shipment already moving.

Quality Mark, or SABER

Two documents that answer different questions for different readers. Confusing them is the reason the mark is sometimes bought to solve a customs problem it cannot touch.

Saudi Quality Mark

  • Voluntary — a commercial and reputational asset
  • Granted to a factory, for a named product and standard
  • Requires type testing and a quality system assessment
  • Maintained by surveillance audits and market sampling
  • Displayed on the product, the packaging and your marketing
  • Asked for by distributors, retail buyers and public tenders

SABER certification

  • Mandatory for regulated products — without it there is no market
  • Raised under the Saudi importer’s account, per product and shipment
  • Requires conformity assessment against the technical regulation
  • Renewed annually, with a shipment certificate per consignment
  • Never displayed — it is a record, and customs is the reader
  • Asked for by Saudi Customs, at the port, every time

Five steps to a licence

In this order. The second step is the one applicants skip, and skipping it produces a mark on a product that still cannot enter the country.

  1. Confirm a Saudi standard covers the product

    The mark is granted against a specific SASO standard. A product with no applicable standard cannot be licensed, and establishing that takes an afternoon rather than an application.

  2. Put the mandatory route in place first

    The Quality Mark sits on top of market access, not instead of it. Where the product is regulated, SABER certification runs first or alongside — the mark never substitutes for it.

  3. Prepare the factory

    A documented quality system covering the product, its process controls, its in-house testing and its handling of non-conformity. Manufacturers already running ISO 9001 usually hold most of the substance already.

  4. Type testing and factory assessment

    Samples tested against the Saudi standard at an accredited laboratory, and an on-site assessment of the production and control arrangements that produced them.

  5. Licence, then maintain it

    The licence names the product, the standard and the site, and sets the conditions the mark is used under. Surveillance audits and market samples follow for as long as you hold it.

Sectors where buyers ask

The mark is worth what your customers think it is worth. These are the categories where that figure is reliably high.

Construction materials

Cement, reinforcing steel, pipes and insulation, where main contractors and project owners specify the mark directly in their procurement documents.

Electrical products

Cables, switchgear, protective devices and wiring accessories, where distributors use the mark to separate suppliers whose paperwork otherwise looks identical.

Water & sanitary products

Pipes, fittings, taps and tanks — a category where durability claims are routinely challenged and where ongoing surveillance answers the challenge.

Consumer & household goods

Retail buyers who cannot read a technical file use the mark as shorthand for a factory they do not have to go and audit themselves.

Locally manufactured goods

Saudi producers use it to demonstrate parity with imports and to position for procurement preferences that reward demonstrated quality.

Safety & protective products

Where the purchaser’s own liability depends on the product performing, continuing surveillance is worth considerably more than a single historic test report.

Eight things for the application

Assembled before the factory assessment is scheduled, because the assessment reads these records rather than the application form.

  • A valid commercial registration or industrial licence for the production site
  • The Saudi standard the product is to be licensed against
  • Type test reports to that standard, from an accredited laboratory
  • Quality management system documentation covering this product
  • Process flow, control plan and in-house testing records
  • Calibration records for the equipment used in production control
  • Product and packaging artwork showing where the mark will appear
  • The model or type range the licence is intended to cover
An open ring binder on a steel worktop beside a tray of identical components

Two lost tenders, one missing licence

A pipe manufacturer already shipping to Saudi Arabia under SABER, and shut out of two contractor tenders in a single year.

  1. The reason found

    Both tenders had specified the Quality Mark in the procurement documents. The SABER certificates were entirely in order and entirely beside the point being asked.

  2. Standard confirmed

    One Saudi standard covered the whole range, and the existing type testing had been carried out against an edition two revisions old.

  3. Retested and assessed

    Fresh type tests against the current edition, with the factory assessment scheduled into the same visit window as an audit the plant was already hosting.

  4. System gaps closed

    The quality system itself was sound. The in-process testing records did not trace back to individual production batches, and that was the only substantive finding.

  5. Licensed

    The mark granted against the range and the site, with surveillance folded into the existing audit calendar rather than run as a separate burden.

Where Quality Mark applications fail

Six failures, split evenly between misunderstanding what the mark does and underestimating what maintaining it involves.

Treated as a customs document

Applied for in the belief that it will clear shipments. It will not. Regulated goods still need a SABER product certificate and a shipment certificate per consignment.

Applied for against a deadline

A tender closes in six weeks and the factory assessment has not been scheduled. The mark is a programme with an audit in it, not a document you can expedite.

A second site not covered

Production shifted to another plant, the licence still names the first, and the mark is now appearing on goods it does not cover — which is the kind of finding surveillance exists to make.

Surveillance treated as optional

A licence is maintained rather than awarded. Missed audits and failed market samples withdraw it, and withdrawal tends to surface at the moment a buyer is checking.

A range assumed to be covered

The licence names a product and a standard. Variants outside that description sit outside the mark, however similar they look on the shelf.

A quality system that exists on paper

ISO 9001 certification with no records an assessor can follow back to an individual batch. The assessment reads the records, not the certificate on the wall.

Quality Mark questions

What it covers, what it costs you in maintenance, and the honest test of whether you need one.

What is the Saudi Quality Mark?

A licence granted by SASO permitting a manufacturer to display the Quality Mark on a specific product made at a specific site. It rests on two things: type testing showing the product meets the applicable Saudi standard, and an assessment showing the factory’s quality system can sustain that conformity. It is maintained by surveillance audits and market sampling rather than granted once and forgotten.

Is the Saudi Quality Mark mandatory?

For most products, no. It is a voluntary scheme, and market access is governed by the technical regulations and SABER rather than by the mark. What makes it matter commercially is demand: Saudi distributors, retail buyers and particularly public and infrastructure tenders increasingly specify it, so the practical obligation comes from your customers rather than from the regulator.

Does the Quality Mark replace SABER certification?

No, and the two are not interchangeable. SABER is how regulated goods enter the country: a product certificate and a shipment certificate that customs checks. The Quality Mark is how a factory demonstrates sustained quality to the market. Holding the mark does not exempt any consignment from the SABER requirement.

How long does it take to obtain?

Months rather than weeks, and the schedule is set by two things that are difficult to compress: the type testing programme and the availability of an on-site factory assessment. Applying against a tender deadline that is already inside six weeks rarely works, which is the most common reason applications are abandoned.

What happens during the factory assessment?

An assessor examines the production and control arrangements behind the product — the process controls, the in-house testing, the calibration of the equipment doing that testing, how non-conforming output is identified and handled, and whether the records trace back to individual batches. A well-run ISO 9001 system covers most of it; the traceability of test records to batches is where findings usually land.

We already hold ISO 9001. Is that enough?

It is a strong foundation and not a substitute. ISO 9001 certifies a management system in general terms; the Quality Mark assessment looks at this product, its standard, and the specific controls that keep it conforming. Manufacturers with a mature ISO 9001 system typically find the gap narrow, and typically find it in product-level records rather than in the system itself.

Does the mark cover our whole product range?

Only what the licence names. It is granted for a product against a standard, at a site. Related variants may be included where they fall within the described range and the same standard, but extensions are applied for rather than assumed. Using the mark on a product outside the licence is the kind of thing surveillance and market sampling are designed to catch.

What happens if a surveillance audit or market sample fails?

Findings are raised and have to be closed within the time the scheme allows. Serious or unresolved failures suspend or withdraw the licence and the right to display the mark. Because buyers verify the mark when it matters to them, a withdrawal tends to become visible commercially at the worst possible moment.

Can a foreign manufacturer hold the Saudi Quality Mark?

Yes. The licence attaches to the manufacturing site rather than to a Saudi entity, and the assessment takes place wherever the product is made. Foreign manufacturers supplying into Saudi projects are a substantial part of the scheme’s users, precisely because their buyers ask for it.

Is it worth the cost?

It depends entirely on who buys from you. For a consumer product sold on price through general trade, usually not. For construction materials, electrical and water products, or anything sold into public and infrastructure procurement, it is regularly the difference between being on a tender list and not. The honest test is whether your last two lost bids mentioned it.

Find out whether the mark is worth it for you

Send the product, the standard and the production site. We confirm whether a licence is available, what your existing type testing still covers, and what the factory assessment will look for.